1. What information can be exported
Account profile, login history, and preferred settings are included; many Dhaka users have profiles based on bKash, Nagad, or Rocket, so those settings are also visible when a copy is requested
ck4 App Privacy Policy and Information Security
This page explains how ck4 App data is stored, why it is stored, and how you control it, all clearly described here in language as simple, quiet, and direct as for Dhaka users.
Download ck4 APK ck4 Login Instructions
Three key data at a glance
See the key numbers at the top of this summary
2014Starting from
99.3%Uptime
369,788Active user
946+Experience
Right to data portability in ck4 App
You may request a copy of your account data
2. How to request
Message support, and verify with your ck4 Login information; once verification is complete, the request goes to the queue, usually within 1 business day
In this process, data is not lost even if ck4 Download or the device is changed
How to request export
Finished in 2 steps
Verification
Your name, login email, and recent devices are checked to prevent others from requesting data by mistake
Preparation
Files are prepared in CSV or PDF format, sent securely, and sensitive parts are hidden
Which formats do we provide
All three file types are most useful
CSV
Line-based list? Then CSV easily opens on your device and you can filter quickly
Easy to read, convenient to share, many choose PDF as official records
Summary
If not much information is required, a short summary is sent containing the main entry, time, and device notes
Cookies, session, and preferred settings
Cookies keep the experience light
Session cookie
Keeps you logged in, so you don't have to enter your name repeatedly; low data usage makes pages load faster
Preferred cookies
Remembers language, theme, and recent choices, so you don't need to change settings again
Security cookie
Helps detect unusual logins; extra verification may be required when logging in from another device
Your rights
Four rights all users have
Access right
Which information is present can be viewed; if needed, multiple sections are shown separately
Right to rectification
If there are mistakes in name, phone, or address, you can fix it by sending a short message to support
Right to data export
You can request a copy of your data; it is prepared as a secure file
Deletion request
If there is no legal impediment, a request to delete specific data can be made; the process is checked step by step
ck4 reviews all requests in accordance with Bangladesh regulations
Three steps to send a request
Take your time; everything stays clear
1. Open Support
Go to the ck4 Contact page, and submit the data export
2. Verify identity
ck4 Register information is matched to verify, preventing inadvertent sharing
3. Get the file
The prepared file is sent to your secure address, then you can save it on your device
Contact address
If you have questions, contact support
For Dhaka users
For bKash, Nagad, and Rocket-related profiles, notes are quickly verified, reducing the time to complete the request
Direct link
Data privacy support page See, and if needed Terms 2 Read
Even using the ck4 App, your data stays in your hands